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Terms and Conditions

The following Terms and Conditions are entered into by and between You and Anna Doktor, referred here as “Company”, “we”, or “us”. The website referenced in the Terms and Conditions is


By using this website, you are agreeing to our terms and conditions.


Last updated: August 1, 2020


By accessing this website and/or by clicking to accept or agree to the Terms of Use you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy. If you do not want to agree to these Terms, you must not access or use the Website.

This website is offered and available to users who are 18 years of age or older. By using this website, you confirm you are legal of age to form a binding contract with the Company and meet the eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.


Any information provided on this website and resources available for download are for educational and informational purposes only. You should not use this information as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment. You should always consult a medical practitioner who knows your medical history. The Company does not claim to diagnose or treat any disease or health condition.


The use of any information provided on this website is solely at your own risk.


The purchase of any services or products is at your own risk and it is your responsibility to fully research the suitability of their use.


We have done our best to ensure that the information provided on this Website and the resources available for download are accurate, but we cannot guarantee the accuracy of the information. Neither the Company nor any of its owners or employees shall be held liable or responsible for any errors or omissions on this Website or for any damage you may suffer as a result of failing to seek competent advice from a professional who is familiar with your situation.

By using this Website, you accept personal responsibility for the results of your actions. You agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available on this Website or the resources available for download from this Website. You agree to use judgment and conduct due diligence before taking any actions or implementing any plans or policy suggested or recommended on this Website.

The Company makes no guarantees as to the results of taking any action recommended. The resources are provided for educational and informational purposes only and are intended to help you succeed. However, whether you succeed or not, will be the result of your own efforts and actions and are beyond the control and/or knowledge of the Company.

The results obtained by others cannot be guaranteed and you recognise that there is no guarantee that you will be able to obtain similar results.

All information, techniques, concepts used in manuals, online or offline, workshops, programs, videos, etc are not to be construed as or relied on as any type of medical, professional, or other advice.

Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that product.

The Company has taken all due care to provide quality information and products, but no warranty is being provided to either express or implied including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.

The Company aims to protect your personal information as far as practicable from unauthorized access, use, disclosure, modification, loss, or theft, in accordance with our Privacy Policy.


The Company reserves the right to make changes, additions, deletions, or modifications to the Terms and Conditions at any time without prior notice. The most current version of the Terms will supersede all previous versions. By further accessing the website, you accept and agree to the changes.

As a condition of your use of any resources provided on this website, you warrant that you will not use any of the resources for any purpose that is unlawful or prohibited. You may not use the Website or any of the resources available for download from the Website in any manner that could damage, disable, overburden, or impair the Company.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Website or any of the resources available for download from the Website.

The Company name, logo, slogan, and all related product and service names and designs are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

All content included as part of the Service (e.g text, graphics, logos, images, any software used) is the property of the Company or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights.

The Company content is for your personal use only and it is not for resale. You must not make any changes, deletions, alterations to the content and you agree that you do not acquire any ownership rights in any protected content.

Any forms or templates provided by the Company are your personal use only and the Company grants you a limited, personal and non-exclusive, non-transferable license to use them. You must not modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the templates and/or forms in any manner, except for modifications in filling out the templates and/or forms for your authorized use. Any programs either offered for free or for purchase are governed under the same terms of use.  By purchasing any products or services you agree that they may be used only for your personal use and may not be sold or redistributed.

By accessing any of the services, you agree that you shall not create any derivative work based upon the Programs and you shall not offer any competing products or services based upon any information contained in the Programs.

You may communicate with us via e-mail and you agree that this communication in writing satisfies any legal requirements. Unless otherwise stated, electronic communication does not create a business relationship or any contractual relationship. Any information provided to us by you is bound by our Privacy Policy, however, we cannot guarantee that we would not be required to disclose such communications because of a court order.

The Website may contain chat areas, forums, blogs, etc with comment sections and message or communication facilities. Those comment areas are designed to enable you to communicate with the public at large or with a group and you agree to use them to post, send and receive messages and/or materials that are proper and lawful.  You agree that you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity); upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the  communication facilities; violate any code of conduct or other guidelines; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

The Company reserves the right to review materials posted and to remove any materials deemed to be harmful as well as disclose any information to comply with any legal regulations and laws. Your right to use the communication facilities may be terminated at any time without notice for any reason whatsoever.

You may wish to provide material to the Company. By doing so, you confirm you have legal rights to own those materials and that you are granting the Company, our affiliated companies, and necessary sub-licensees permission to use your materials without limitation, the rights to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your material; and to publish your name in connection with your material if agreed. No compensation will be paid if the Company chooses to use your materials.


The Website may contain links to other Websites. Those links are not under the control of the Company and the Company takes no responsibility for the contents of those websites. The links are being provided by the Company to you only as a convenience, and it does not imply endorsement by the Company of the Website or any association with its operators.

The Company may provide information from a third party. The Company does not control the information provided and does not take any responsibility for the accuracy of information provided and may choose not to agree with the third-party view. The third party individuals agree to transfer all intellectual property rights.

You agree to indemnify and hold us harmless from all claims, actions, damages, costs, and expenses including legal fees arising from or in connection with your use of our website, Services and Products.


The Company shall not be liable to you for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages for use of this website. All services and products are provided “as is” without warranty or condition of any kind. To the maximum extent permitted by applicable law, in no event shall the Company and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the website, with the delay or inability to use the website or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise, even if the Company or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of the liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the website, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the website.


The Company is operated and administrated from our office within Australia and therefore any information is to be compliant with Australian law. 

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Website or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The Company reserves the right, at its own cost, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in asserting any available defences.



Please arrive on time for your coaching sessions. If you are late for your scheduled appointment, your session time may be reduced to accommodate other customers, however, you will be charged the full session rate. All group sessions, either be it face to face or via online platforms, will start on time. Late comers will not be admitted to the session unless a prior, reasonable reason was provided. In the event of a missed session, an alternative time may be arranged at the discretion of the Company, but it is not guaranteed, and you take full responsibility if you miss the scheduled coaching session.

The group programs do not allow alterations as they run on a fixed schedule. In the event you are not able to make one of the sessions, no alternative will be provided. All sessions for the individual program are required to be booked in advance and in some circumstances, amendments will be permitted.

No shows will be treated as an appointment and will be charged in full.

Payment is required in full at the time of booking. We do not accept partial payments, send invoices for services or provide credit. A payment plan may be offered for selected services. Please contact us for details.


Coaching is a personal service and we want you to have the best experience. We want you to be satisfied with your purchase and are happy to ensure the best effort is given to you to apply all the strategies provided. We do not offer a refund policy therefore think carefully if the program is suitable for you.


In the event you are no longer able to participate in a workshop, a cancellation will be accepted 30 days or more prior to the course start date. In some instances, an alternative date/workshop may be offered but it is not guaranteed.


Confidentiality is very important to us. You may be asked to provide personal information during session and/or program. Your information is protected under the Privacy Act and will not be disclosed unless we are ordered to do so by court order. As a condition of participating in group programs, you hereby agree to respect the privacy of other participants and to respect the Company’s confidential information. The content of programs contains the Company’s proprietary methods, processes, forms, templates, and other information. By accessing it, you agree not to share the information provided with anyone other than the Company, its owners and employees, and other Program participants.

If you have any questions or concerns about our terms and conditions, please contact us directly.

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